Deposit and Transfer Issues

Why hasn’t my balance updated after depositing?

Internal transfers are instant, but deposits from external sources require blockchain confirmations. Wait for sufficient confirmations; you can track the transaction using the TxHash in a blockchain explorer.

Can I recover funds sent to the wrong address?

Blockchain transactions are irreversible. We cannot reverse or recover funds sent to an incorrect address. Always double-check the recipient address and consider small test transactions first.

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