> For the complete documentation index, see [llms.txt](https://mc-markets.gitbook.io/mcmarkets-infohub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mc-markets.gitbook.io/mcmarkets-infohub/faq/wallet-and-account-issues.md).

# Wallet and Account Issues

<details>

<summary><strong>Why do I need to connect a wallet to trade?</strong></summary>

Connecting your wallet is the first step in **MC Markets**’ decentralized trading experience. Your wallet address is used for account identification, giving you full control over your assets without traditional sign-ups or personal data. Your wallet acts as your identity, ensuring asset sovereignty.

</details>

<details>

<summary><strong>What if I encounter issues connecting my wallet?</strong></summary>

Ensure your wallet is unlocked and on a supported network. Common issues stem from browser cache, network instability, or permission settings. Try refreshing, clearing cache, or reinstalling extensions. If the issue persists, please contact our support team via the in-platform ticket system, and include your wallet type and any error messages. Our technical support team will investigate further.

</details>

<details>

<summary><strong>What should I do if both Google login and wallet connection are unavailable?</strong></summary>

This may be due to a temporary disruption in third-party login services. Please log in using your email address and verification code instead. Once the service is restored, other login methods will become available automatically.

</details>


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